Terms and Conditions

1. Acceptance of Terms

The Service is provided by Strait Labs Limited, trading as SchoolParent.ai. By accessing or using SchoolParent.ai ("the Service"), or by creating an account and accepting these Terms, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these Terms or the Privacy Policy, please do not use the Service.

2. Description of Service

SchoolParent.ai provides email automation and summarization tools designed to help parents manage school-related communications. Our services include:

• Email Ingestion & Filtering: Automatic fetching of emails from connected Gmail or Outlook accounts, filtered by school sender addresses you provide.
• AI Summarization: Generating concise summaries of school emails and extracting key information like events and deadlines.
• OCR Processing: Extracting text from attached images and PDFs to include in summaries.
• Notifications: Sending summaries and reminders via WhatsApp.
• Calendar Integration: Providing temporary links to add extracted events to your personal calendar.

3. User Accounts & Responsibilities

• You must provide accurate and complete information when creating an account, including valid contact information.
• You are responsible for maintaining the confidentiality of your account credentials.
• You agree to notify us immediately of any unauthorized use of your account.
• By connecting your email account, you expressly authorise SchoolParent.ai to access, process, and analyse email content and attachments for the purpose of providing the Service.
• You are responsible for defining accurate "Child Profiles" and school sender emails to ensure only relevant emails are processed.
• You are a parent, carer or legal guardian of any minor whose information you input into SchoolParent.ai and you have the right to use the Service in relation to that minor.
• You confirm that you have lawful authority to provide the child-related information and school communications that you make available through the Service.
• Your use of the Service is legal in the jurisdiction in which you reside.

4. Special category and sensitive data (explicit consent)

School communications processed through the Service may contain special category or otherwise sensitive personal data relating to a child or other individual. This may include, for example, health information, allergies, disability, special educational needs, dietary requirements that may reveal health or religious information, or safeguarding-related information.

Where we rely on explicit consent under Article 9 of the UK GDPR, EU GDPR or Gibraltar GDPR to process special category personal data, we will ask you to provide that consent separately when you create or configure your account.

Special category personal data will only be processed to the extent necessary to provide the Service, including summarising school communications, extracting relevant dates, events and reminders, answering questions about stored school information and providing notifications through the messaging channels you have enabled.

You may withdraw your consent at any time through the available account controls or by contacting us at school.parent101@gmail.com. Withdrawal of consent will not affect the lawfulness of processing carried out before the withdrawal.

Because special category information may appear unexpectedly within school communications, withdrawing this consent may mean that we are unable to continue processing school communications or providing some or all of the Service.

Further information about our processing of personal data, including children's data and special category data, is available in our Privacy Policy.

5. Acceptable Use & Fair Usage

You agree not to use the Service to:

• Upload or transmit any content that is illegal, harmful, threatening, or abusive.
• Interfere with, reverse engineer, or disrupt the integrity or performance of, or otherwise manipulate the Service or the software used to provide the Service.
• Attempt to gain unauthorized access to the Service or its related systems.
• Connect email accounts that you do not own or have permission to access.
• Share your login and account details with any other person.
• SchoolParent.ai does not have any official relationship with Gmail, Outlook or any other email and/or similar service providers referenced in the Service. A link from the Service to any other company or organisation does not constitute any form of endorsement of said third party.

Fair Usage Policy:

• The Service is subject to rate limits on WhatsApp messages and AI processing to prevent abuse.
• Excessive usage that impacts system performance for other users may result in temporary throttling or account suspension.

6. Intellectual Property

The Service and its original content, features, and functionality are owned by Strait Labs Limited (trading as SchoolParent.ai) and are protected by international copyright, trade mark, patent, trade secret, and other intellectual property or proprietary rights laws. You may not reproduce any intellectual property contained as part of the Service without our express prior consent in writing.

7. Disclaimer of Warranties

The Service is provided on an "AS IS" and "AS AVAILABLE" basis. SchoolParent.ai makes no representations or warranties of any kind, whether express or implied.

SchoolParent.ai makes no representations, warranties or undertakings that the services will be free of errors, malfunctions or interruptions.

We are not responsible for the availability, security, or functionality of third-party services including email providers like Gmail or Outlook, messaging platforms (e.g. WhatsApp), or calendar services.

We do not guarantee uninterrupted or continuous availability of the Service and may suspend, withdraw, or restrict access at any time for maintenance or operational reasons.

We reserve the right to suspend or terminate accounts that breach these Terms, misuse the Service, or pose a risk to the platform or other users.

Your use of the Service is also governed by our Privacy Policy, which explains how we collect, use, and protect your data, including special category and children's data.

AI Disclaimer: AI-generated summaries and OCR text extraction may not be 100% accurate or complete. AI may occasionally hallucinate (generate incorrect or fabricated information). Always double-check AI-generated content against the original source. You should always verify critical information (especially dates, times, and payment details) with the original source emails. We are not responsible for missed deadlines or misinformation resulting from AI errors or hallucinations.

We do not guarantee that all emails, events, or data will be successfully processed or retained. Users are responsible for maintaining their own records.

8. Limitation of Liability

In no event shall SchoolParent.ai, its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from your access to or use of or inability to access or use the Service.

9. Changes to Terms

We reserve the right to modify or replace these Terms at any time. We will provide notice of any significant changes. Your continued use of the Service after any such changes constitutes your acceptance of the new Terms.

We reserve the right to introduce paid features or subscription plans. Pricing and terms will be clearly communicated.

10. Additional Terms

• If any term, condition or other provision in these Terms are determined by any competent court or authority to be invalid, unlawful or unenforceable to any extent, such term, condition or other provision will to that extent be disapplied from the remainder of the Terms which will continue to be valid to the fullest extent of the law.
• No failure or delay by SchoolParent.ai in exercising any right under these Terms shall constitute a waiver of such right.
• Nothing in these Terms shall be construed as constituting any agency, partnership or other form of enterprise between us.
• Unless expressly stated, nothing in these Terms create or confer any rights or benefits to any third party.
• You may not assign, transfer, charge or otherwise deal with your rights under these Terms to any third party without our express prior written consent. We may assign, transfer or otherwise charge or deal with our rights under these Terms as we may require from time to time but only where such exercise of said rights will not prejudice your rights.
• You are responsible for losses reasonably incurred by us as a direct result of your deliberate unlawful use of the Service or a material breach of these Terms.

11. Ending your account

You may stop using SchoolParent.ai and delete your account at any time through the account settings. Account deletion will terminate your access to the Service and trigger deletion of associated data in accordance with our Privacy Policy.

12. Governing Law

These Terms and your use of the Service are governed by and will be interpreted in accordance with the laws of Gibraltar and you and we submit to the non-exclusive jurisdiction of the courts of Gibraltar in relation to any dispute.

13. Contact Us

If you have any questions about these Terms, please contact us at:

Email: school.parent101@gmail.com

In the event of any dispute, you agree that you will email us. We shall, in good faith, attempt to resolve said dispute amicably.